Terms & Conditions

GENERAL OVERVIEW

hansgrohe Rewards is designed to reward you for increasing your knowledge and sales of hansgrohe products. By registering for and participating in this program, you agree to and acknowledge the following rules:

  1. Showroom associates employed by a hansgrohe distributor showroom or authorized dealers are eligible to participate in this program. Participant must be at least 18 years old and a resident of the 50 United States, D.C., or Puerto Rico. All participants are responsible for obtaining approval from the showroom owner or manager to participate in this program.
  2. Outside sales representatives, counter sales representatives, purchasing agents, administrative staff, owners and principles are excluded from the program.
  3. All sales must be entered on www.hansgroherewards.com within 120 days of the invoice date. Eligible products are listed on the rewards program website under “Eligible Products”.
  4. Invoices can only be entered one time. Please enter all qualifying sales information prior to clicking on “submit”.
  5. Points may not be earned for: sales to retail/dealer outlets; sales for projects and/or commercial applications; sales generated by internet web sites or other e-commerce methods.
  6. From time to time, promotions may include additional opportunities to earn points or rewards. In the event of a sweepstakes, winner(s) may be randomly selected from all entries; no alternative prizes will be available for sweepstakes and instant win opportunities.
  7. Points are awarded based on the  value listed on eligible products page. Points are awarded at the time of sale, not at the time of shipment.
  8. Rewards cannot be returned or exchanged; all redemptions are final.
  9. Points earned by participants are non-transferable; cash cannot be substituted for rewards.
  10. hansgrohe reserves the right to audit claims at its own discretion. Upon redeeming for awards or after entering a sale, participants will receive notification from Reward Headquarters requesting a copy of the final showroom invoice for audit purposes. hansgrohe order and/or shipping documentation, wholesaler invoices, and order acknowledgement documents do not qualify for audit purposes. Participants may receive an email notification upon redeeming for an award. The email informs the participant which invoice(s) need to be provided. Failure to provide the requested invoice(s) within 10 business days will result in the cancellation of the order and your account will be put on hold.
  11. Orders that have been entered and then cancelled are subject to points removal.
  12. Misrepresentation of invoice(s) entered on hansgrohe Rewards will result in removal from the program.
  13. In accordance with IRS regulations, hansgrohe is required to issue individual showroom associates a 1099 form for all rewards exceeding $600 per calendar year, as these are considered taxable income. All tax liabilities are the sole responsibility of the participants. Provision of SSN is mandatory upon first point redemption.
  14. Participants who do not access their hansgrohe Rewards account (login to their account by entering username and password) for more than 6 months may result in an Inactive Status and the forfeiture of all points earned.
  15. hansgrohe is the sole judge of eligible orders and program disputes. All decisions regarding eligibility and award issuance made by hansgrohe are final.
  16. hansgrohe reserves the right to cancel or amend this program or any portion thereof without prior written notification.
  17. Every effort is made by hansgrohe to ensure all information is accurately presented. However, hansgrohe assumes no liability or responsibility for errors in this or any other communications pertaining to this program.

FTC

The Federal Trade Commission's May 18, 2023, policy statement warns that false or unsubstantiated claims about the accuracy or efficacy of biometric information technologies or about the collection and use of biometric information may violate the FTC Act.

What are triggers for the FTC?

  • Failing to disclose material information about the collection, use, or sharing of biometric information;
  • Failing to promptly address known or foreseeable risks and identify and implement tools for reducing or eliminating those risks;
  • Engaging in surreptitious and unexpected collection or use of biometric information;
  • Failing to evaluate the practices and capabilities of third parties, including affiliates, vendors, and end users, who will be given access to consumers biometric information or will be charged with operating biometric information technologies;
  • Failing to provide appropriate training for employees and contractors whose job duties involve interacting with biometric information or technologies that use such information; and
  • Failing to conduct ongoing monitoring of technologies that the business develops, offers for sale, or uses, in connection with biometric information to ensure that the technologies are functioning as anticipated and that the technologies are not likely to harm consumers.